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Problems with the memory card. I have a Janome MC 9500, recently I put new designs in the memory

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I have a Janome MC 9500, recently I put new designs in the memory card, but the machine does not read the card, and say a message like "insert pc card update" and suddenly the touch screen turn off. I can't make the machine read the memory card.Memory Craft 9500 does not read the card. The first time it happened, I had too much on the card. The machine will not read if there's too much on the card, no matter what size the card is. This time I have very little on the card and the machine will not read it. I have formatted the card. I get the message to not turn off the machine and to not remove the card.

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