Professionals only! Need help reviewing my resume and only beneficial critiques! ?

Question

Please help me to make my resume better and give me some ideas for better advancement opportunities. I really appreciate this and will send thank yous to each individual. Tell me what is good and what doesn't need to be on the resume.

(I didn't include my place of residence for security purposes)

[e-mail]

Objective

To obtain a position with a company that will allow me to utilize my skills, knowledge, and experience in clerical office administration .

Education

-Widener University

Chester, Pa.

Business Management [Sept 2005- May 2007]

BUS 110 Introduction to Business Concepts

ACCT 204-ACCT 205 - Financial/Managerial Accounting

ENGL 102 - Advanced Composition and Literature

PRWR 215 - Effective Communication

MGT 210 - Foundations of Management

-Norristown Area High School

Norristown, Pa.

Graduated [Sept 2001-June 2005]

Experience

March 2008-Present [Billing Agent]

-1 and 1 Internet | 701 Lee Rd, Chesterbrook, Pa 19087

Manage difficult customers who are late on payments, explain billing inquiries and invoices to new customers, update credit card and contact information on expired hosting accounts, reply to emails concerning locking and unlocking of accounts, receive frequent faxes for identification of accounts, assist customers through control panel and cancellations of accounts, unlock web space for customers who resolve outstanding balances, issue credits back to customers, responsible for answering 40 or more calls daily.

July 2007-February 2008 [Sales Associate]

-Littman Jewelers | 500 w Germantown Pike, Plymouth Meeting, Pa. 19462

Responsible for opening and closing store, diamond testedall jewelry before inspections and cleanings, case counted and book kept all high end jewelry over $1,500, received and transfered jewelry to various store locations, retagged sale promotions in store and cases. Also responsible for cash deposits and filing bank deposits for store inventory reporting.

September 2005-May 2007 [Student Manager of Campus Affairs]

-Widener University| 1 University Place, Chester Pa. 19013

Managed University Center files for weekly student functions, scheduled and broadcasted events in university databases, assisted in planning and organizing guest events, provided strong team leadership and supported student employee concepts , responsible for promoting special guests, supervised and trained 4 student employees for prompting evening events in Alumni Auditorium.

May 2001- September 2004 [Department Associate]

-Giant Supermarket| 1760 DeKalb Pike, Blue Bell, PA. 19422

Provided fast and friendly customer service during checkout, responsible for accounting daily cash and credit transactions, processed credit cards and issued money back for debits, aided in dairy and seafood departments when assistance was needed.

Awards and Achievements

Attended 2006 Association of College Unions International Student Leadership Conference [ Stonybrook, NY ]

Widener University Men's Track and Field 2005 Middle Atlantic Conference Winner [ Widener University ]

Qualifications

Ability to prioritize and multi-task in a fast paced environment

Work well under pressure with minimal or no supervision

Outstanding communication skills, both verbal and written

Very strong planning and organizational skills

-References are available upon request

Answer 1

My first thoughts are this:  Drop the supermarket job, it has nothing to do with business experience.  Don't list every class you've taken in your major, that's just not a correct format.  If you're a graduate it should look like

B.S. Business Administration, x*x University, Spring 1998 or "degree pending".

Clean up the business experience to include more active language.  Answering 40 calls a day isn't much, so you might say managing incoming calls or heavy phones or whatever.  Remember to always use big verbs for this type of thing.

You can write me if you need more help.

Answer 2

To assist you better . . . did you graduate for Widener or just take general courses?

Answer 3

Hi Rasheen

I would be happy to give your Resume a fresh new look.  Contact me offline and I will assist you with this.  There are a few things that I would change in your resume to give you a more professional appeal.

You have great Skills.

I am a member of LinkedIn and I have a Resume Writing Service.

Answer 4

It looks pretty decent but some of the language you use on your experiences needs to be a little stronger. Ex:Manage difficult customers who are late on payments

Most companies will assume that you've come across difficult customers with late payments so there's no need to add that.

Also "Managed University  Center Files" Try using the word "Maintained.

Have you viewed any sample resumes to give you a better idea o your  wording?  

Answer 5

    try listing ONLY the experiences you've had that are directly related to the job you are pursuing. the worst thing you could ever do is ramble on in a resume. you want to make it direct &  to-the-point.

     additionally, another thing you want to do, is find out ALL you can about the company in which you wish to work, & find out ALL about their immediate needs. this is how you get the jobs you want. DO YOUR HOMEWORK! i'm currently pursuing an astronaut career, & I did MY homework B4 I EVER even started college to take that path.

finally, another thing you can do, is find out where people in your desired field hang out, & restaurants they frequent. when you visit, sit near another table that has ppl @ it just b silent, turn off yer cell ph, beeper, etc. IF u heard something said about the field in which u pursue, politely speak up ONLY IF circumstances permit. IF U DO get that chance, then take that opportunity to introduce yourself & share your desire to pursue the job you want. you'd b surprised @ how quick ppl come outta the cracks when U strike up a conversation, & others find out what u have in common w/ them.

Answer 6

I used this resume writing service in my area, this is the email address, ([e-mail]) you should try them, it only cost me $35.00 and I got a great job from this new resume, I never thought about the format that they use but the turn around time was less then 24 hrs. I would have to say it was the best service I have ever used and it was worth every dime. Also they let me pay through paypal.