Programs apart from the internet will not open on my computer! ?

Question

Apart from the internet no programs such as norton, any games, microsoft word etc will open on my computer. When i click on an icon or tab the loading mouse comes up but nothing happens. Since norton wont work and doesn't seem to be on either anymore i cant see if it is a virus and i also cant download another virus protection program as the program doesn't open anyway! anyone got an idea about how to sort this?

Answer 1

First restart ur computer and check again.

If this doesnt sorts it out then ur comp is most probably virus affected.

Reinstall ur OS will sort it out.

Answer 2

Try running Norton in Safe Mode With Networking.  Safe Mode With Networking often keeps malware from protecting itself.

To get into Safe Mode or Safe Mode with Networking:

1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key repeatedly.

3. Select Safe Mode or Safe Mode with Networking from the resulting menu.

4. When the login screen comes up, log in as Administrator.  By default, Administrator has no password.

5. The machine will continue booting, but the Windows desktop will look different.  

6. When you're finished doing what you need to do, log out and reboot back into normal mode.

If you can't get Norton to run even in Safe Mode With Networking, I suggest you download and run McAfee's free program Stinger.   Stinger's only purpose in life is to detect attacks on the major A-V programs.  

It’s so good at it the publisher has had to change its name a few times to keep malware from defending against it.

Note that Stinger does not take the place of any other malware removers.  You should still run them, probably also in Safe Mode.

Good luck.