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Quantegy 480 problems

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I have been experiencing some  problems with Quantegy 480. These problems are intermittent.  Most of the time the tapes are fine, but every once in a while I run into some stock that exhibits reduced high frequency response, drop outs on either the left or right track only, and occasionally, increased shedding characteristics. Quantegy has informed me that other sound mixers have complained of identical problems.  Strangely enough, they have also said that they don't believe they have a problem as "there hasn't been too many complaints".  I am curious as to what they consider to be too many. I therefore would like to request that anyone who has experienced these or any other problems with Quantegy 408 please send me a message so that I may forward the results to Quantegy. I do not need to forward any names.  I simply would like Quantegy to know of as many occurrences of these problems as possible. Cheers,     Darren Brisker

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