Question about Cell phone insurance with verizon voyager vs the voyager titanium?? Plz help =)?

Question

Hello,

My voyager has water damage and i have insurance.. so i wanna pay the $50 deductible to get my phone from asurion. but my question is do you think if i ask them, if they will give me the different color, which is the voyager titanium? They are both the same price so i dont see why not...

Thank you =)

Answer 1

I really doubt it, the insurance normally sends out reconditioned/remanufactured phones (meaning they were broken and were fixed by the manufacturer)

and as the titanium just came out there wouldn't be any reconditioned phones in stock.

doesn't hurt to ask though

Answer 2

No. I tried asking for a different color razr once and they said i couldn't because it wasn't the type i purchased. It sucked :( I was so mad too. But the new voyager looks awesome cuz of the new Firmware update that it has :) i have a black voyager now and i'm updating my firmware to the V09 update tomoro :) haha but honestly i wish they would let u but they are like u can't becaue its not the type of phone u purchased plus i don think they would let u becaue its not hte same firmware update :( sorry