Question about TransUnion credit report?

Question

Hi everyone, I try to get a free credit report in TransUnion website. But I don't know whay it said:

Privacy Protection

The Identity Security System isn't able to confirm your identity.

Explanation:

The Identity Security System confirms your identity through a series of questions based on accounts and personal information contained in your Personal Credit Report. The system was unable to get enough information from the Personal Credit Report to complete this process.

What to do:

Please return to annualcreditreport.com and order your Personal Credit Report by phone or mail.

I don't want ot order by mail and phone, because I need to wait 2 -3 weeks. Can someone help me please?

Answer 1

I went through the same thing a few months ago.

Just go back and try again, I had to do it like 2 or 4 times before I got through.