Question about enterprise car rental.?

Question

Hi, i rented a car from enterprise and all the charges came to about 80 dollars at the car rental. when i got home and checked my bank account i realized that they had placed a 170 dollar charge on my credit card. i guess they did it in case i damaged the car but they did it without letting me know. Is that legal? what course of action should i take when i return the car?

Answer 1

The amount debited is suppose to be a deposit.  If you paid cash, like always it should take a few days to be credited back.

I used Enterprise all the time a long time ago, yet they seem to be lagging in the customer service department & that includes charges be taken care of.  Keep checking & keep on top of them.

To your question if it's legal without letting you know, yes, they have a clause written into their contract.

Answer 2

Look at the fine prints.  They have all those thing in the fine prints.

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As for legal, I don't believe they have laws against this.  In USA they can almost do any thing as long as they put it down in fine prints.  

Sorry to disappoint.

Good Luck...

Answer 3

This is normal.  You need do nothing.   When the car is returned, the hold will be released.