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Hello! I am asking this question on behalf of my friend who has no experience in computers. She has a round-trip flight next month on American that she booked first class back in February or March, however she has asked me (which I did not know) if with the gas / oil prices now downgrade her reservation from First to regular (in Cabin).What she wants to know will she receive credit, refund or can she not do it? I'll pass on the answers to her as I get them. Thanks!
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