when i turn on my mp3, the loading screen that reads Pearl comes up and thats it, nothing more,no buttons work nothingmight as well not turn oni saw on line how I am suppose to update my firmware but when i try to update it, my mp3 player isnt recognizedRCAs solution for this is to turn it on, hold down the play button and plug it inbut hello, nothing works, so that is pretty pointless, it doesnt worki dont know what to do
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