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REPLY. the model no. is sony wega trinitron KV HW21M83..yes my bro did use the service code u

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the model no. is sony wega trinitron KV HW21M83..yes my bro did use the service code u mentioned and changed some numbers..dont know which he changed..since then the audio has gone completely and the menu does not display any sound options...like mode,sound adjustment,etc....

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