Question:

Recording troubleshooting

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I have been unable to successfully record two tracks at the same time. When I attempt this, one track is always extremely quiet. However, when I record seperately, both tracks are clear and equal in recording levels. nowhere in the troubleshooting section of the owners manual does it describe this scenario. Can you help? Furthermore, does anyone know of an 800 number ? .,.where I can actually speak with a human on the phone? thanks,tony

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