Red Robin - Gourmet Burgers - Yeah Right?

Question

I finally broke down and joined younger family members for lunch at Red Robin. Supposed to be the best burgers, ever. 7 of us ordered at same time. Others got their food in less than 15 minutes. Took another 20 for my burger (mind you there were 2 western burgers ordered). My burger was burnt black on the outside and still frozen on the inside. And it was a very very thin burger. I called the waitress over and ordered another burger. This time I waited 10 minutes. The burger was charred on the edges, but at least this time the inside was thawed. RAW but thawed. By this time my family members had finished their meals. The manager came over and offered another burger. I wasn't going to wait again for another raw burger. Manager claimed they never used frozen burgers and never had this problem before. At least I wasn't charged for my meal. I also got a card for a free meal. Has anyone else had similar experience. I won't go back for the free meal the mgr promised.

Answer 1

Red Robin is good. They are a little expensive, but I really enjoy the atmosphere and I love thier burgers and fries, so I would recommend eating there.