Question:

Refrigerator/freezer is warm, fan is running.

by Guest34187  |  earlier

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The refrigerator is 2 1/2 years old out of warranty. The freezer kept thawing out the food, then refreezing. I have a loud buzzing noise happening every minute or so followed by a "click noise". The noise seems to be coming from the front bottom of the refrigerator. Yesterday, I came home and everything in the freezer had thawed out, ice turned to water and the refrigerator isn't cooling. Both frig & freezer are warm not cooling. It seems the fan in the freezer is running but nothing is happening. I had to throw out all the food. Sears can't get to my house to look at it until 10/12. Please help. I'm pretty handy for a women if you guide me through the check list. Thank you!

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