Regard "Smartbridge Alerts"?

Question

Window comes up on boot up. "MotiveSB.EXE - entry point not found. The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL" Want to not have this show up every time I boot up. Why is this?? It seems to have appeared after updating something on AT&T??

Answer 1

Try this: (from Microsoft)

Late Breaking Notes and Issues in Internet Explorer 7 Beta 2:

The following open issues in Internet Explorer 7 Beta 2 may be addressed in

Beta updates and in the final release of Internet Explorer 7. We are

mentioning them here because we think they may impact Beta 2 customers. The

information applies to all Microsoft platforms, unless the note specifies

content unique to Windows Vista or Microsoft XP SP2.

a.. SmartBridge -- SmartBridge is distributing an old version of

PSAPI.DLL. As a result, users may receive the following error message after

installation of Internet Explore 7 Beta 2:

SmartBridge Alerts:MotiveSB.exe Entry Point Not Found

The procedure entry point GetProcessImageFileNameW could not be located in

the dynamic link library PSAPI.DLL

To work around this error:

1.. Navigate to the installation location for SmartBridge (\Program

Files\Verizon...\Smart...)

2.. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL

3.. Reboot the system

The program will find the new PSAPI.DLL in the \Windows\System32 directory

and function normally.