Bell Direct Car Insurance...?

Question

...anyone else had bad experience from them at all?? In January I had a car accident (which wasn't my fault) and had to lay out £750 excess to get my car fixed. It wasn’t until April that I received a letter from them saying I will have to share responsibility for the accident, but they bill not accept any liability without advising me first. I have tried countless times to call the claims dept (which is 5p a minute) to chase them up but can never get through. Oh and surprise surprise, I have called their sales dept someone picks up straight away!! I sent an email today to a generic email address at Bell Direct basically asking them to hurry up and make a decision because I feel it that it is very unfair that I have such a sum of money tied up, and if not I shall be pursuing this case further at the small claims court. Has anyone ever done this before??

Thanks

Alex

Answer 1

Typical situation you have like many other people,therefor,be patient and check out the resource here i found useful.http://car-insurance.online-helpers.info...

Answer 2

They sound like a rather crooked company to me.  One thing you can do is to file a claim on your own insurance (assuming you have full coverage)  and let your insurance company go after Bell Direct.  Your deductible will be tied up until the issue is resolved, but should be refunded to you.  Good luck!