Burn In on New Plasma???? HELP!!!?

Question

Two days ago, I bought a 50 inch Samsung plasma t.v.

I have read that the burn in issue is no longer such an issue but I am experiencing it very baddly.

If something is left on the screen for even 10 to 20 seconds, you can see a faint burn in and if something is paused and left on the screen for an hour, the burn in will last for 12 or 13 hours.

I have all of the settings where they should be to avoid burn in and we have the burn in reducction on and still we are having this problem.

We do not have an hd box and are working with VERY, VERY bad and old cables.....will that effect burn in? Should the burn in improve once we recieve our dh box and new cables? Or does burn in have nothing to do with the wires and box?

Should I take this T.V. back?

Any comments would be very appreciated but please, only serious comments!

Answer 1

I got a panasonic plasma and have had no image retention issues at all.  Samsung has a tendency to retain images, just google image retention on samsungs and on panasonics, panasonic is clearly a better plasma tv.   I wouldn't take anymore chances and exchange it for a panasonic plasma tv if you can.

Answer 2

I'm not an expert, but I wouldn't think that cables or your HD box would have anything to do with burn in.  The cables and HD box are the input.  If I were you, I would return the TV and get an LCD TV.

Answer 3

Do not listen to these uneducated people that posted above me. That obviously have no clue what they are talking about. First, there is absolutely nothing wrong with Plasma TV's. In general, Plasma TV's have much better black levels, and better colors, than LCD TV's - especially at 50". Also, there is no such thing as "burn in" on Plasma TV's for well over 5 years now. It is almost impossible for "burn in" to occur, and it would require the exact same image to be displayed on the TV for roughly 24 hours straight, which I doubt happened. Also, "burn in" would not change, or last for a certain # of hours. By definition, burn in is PERMANENT, therefore you would have a superimposed image of the "burned in picture" on your TV, even when it is turned off.

In addition, the cables you use will not affect your TV in any negative way - other than the quality of the signal you receive. You need to use a digital connection for an HD source. For example, you would use an HDMI (preferably) or Component cable for a HD cable or satellite box. You will need to use HDMI for a Blu-ray player if you have one, or are going to buy one.

It sounds like your TV is a lemon, and it has nothing to do with the way it's hooked up. If you bought it at a retail store (like Best Buy), just exchange it for another unit of the same model. Samsung makes excellent TV's. I think you were just the unlucky person that happened to get a Samsung TV with a bad video processor. If you bought it online, you will have to get a return authorization and send it back.

I am sure you will have no problems once you get another unit.  It is almost impossible to get 2 faulty HDTV's - unless there are know issues with this particular TV, which I highly doubt.

Good luck.

Answer 4

I'd take it back and replace it with the same TV to see if you have the same issue.  While burn in is not as common due to better technology (and some companies say their TVs will not suffer from it), it does still exist, and plasma TVs are most susceptible to it within the first 200 hours of use.

Read here -- it'll also give you some tips on what to do: http://www.plasmatvbuyingguide.com/plasm...

Answer 5

Take it back. Go get a LCD. Plasma's come with a whole range of problems. Do more research before you buy next time.