Can a college do this????

Question

My college has now decided 3 weeks before school that my financial aid needs to be verified. I completed my FAFSA in February, and I was sent an award letter back in March. According to my school account where I view all my personal information such as transcipts and financial aid, my financial aid has been complete. Now, all of the sudden, they have decided it needs to be verified. I have went through this process before, and it took them over a month to verify my information. However, they told me a week or two after I had completed FAFSA. This time, they waited until the last minute. I am extremely upset because my financial aid office is useless and lost 99% of the time, and I know this is going to delay the release of my student loans, and I will have to wait to get my refund. Is there anything I can do? Should I demand they process my verification immediately (because they claim they do it in the order received) because it is their fault they waited until the last minute?

Answer 1

I thought most college's do that...I just turned my verification in for the second time last week.  The workers at financial aide are stupid...push their buttons a little so they process it right away.

Answer 2

I know exactly how you feel. My college screwed something up on their end and delayed the processing of my refund by months. I have pretty much come to expect this nonsense as standard procedure. I literally had to run up my credit cards to live, until I paid it off with the refund. I didn't have any other choice and they all didn't give a d**n that I had nothing to live on. I would suggest trying to be persistent though, call them back and nag every day until you get what is owed to you. If one person wont listen to you, ask to speak to the next person up. Good luck