EBay seller problems?

Question

i've just bought a phone from eBay. the charger doesn't work, the phone doesn't work and it didn't come with what it said it should. i've complained and i'm now getting abuse from them, is there any way i can get the police involved if it gets too far?

Answer 1

I would get in touch with ebay and or paypal before getting the police involved.

However, yes you could get the police involved but there may not be a awful lot they can do.

Answer 2

its a difficult one really but you do have a lot of help on your side, firstly, have you contacted Ebay, if you cannot get any joy from your seller, go into the dispute centre and open a link which says "Item not received or not as described process", if after 10 days there is no response the seller gets a strike against their account.

Also if you have paid through paypal you can get your money back through them, good luck

Answer 3

report them to ebay first, start a complaint and offer to send the fone back for a full refund

regards x kitti x

Answer 4

PLEASE go through ebay  complaints procedure

Hopefully you would have paid by paypal and they can help resolve your complaint

Dont waste police time , with a trivia matter over an ebay sale ....  

Dont forget to leave  honest feedback on seller !!

Answer 5

well, reread the ad and make sure that you actually paid for a working phone...

In the meantime, watch this on an ebay scammer, its gold

http://uk.youtube.com/watch?v=ZJDK6ctRjq...

Answer 6

i never got any satisfaction from ebay in a similar situation it was a waste of time...

dispute after dispute and then unresolved......... rubbish....