Gas cooker flame going out?

Question

hello we recently moved into a council house and brought our old gas cooker with us it was old but still worked but in this house the flame some times went out on the oven and grill, so thinking the old cooker was passed it we went out to buy a new one but new one does the same thing. On our yearly check the gas man said it was nothing to do with the council because its just pipe work he said it must be the supplier is this right because there's nothing wrong with the boiler which is the only other gas appliance we have.

the pipe work to the cooker is in 15 mm and runs about 5 meter most of the pipe work is at about 4ft high before drooping to 3ft high behind cooker there is also a lot of elbows could this restrict gas flow?

thank you in advance

Answer 1

Elbows and length of pipe can restrict speedy flow of gas, does the boiler supply come off the same bit in 15mm or is it 22mm.  Sounds like a gas flow problem if two cookers do the same thing.  It's the councils problem to provide proper and safe supply within the prems and after the gas meter.  It's nothing to do with the supplier unless your neighbours have the same problem.  Ps If it's a council house, they own the pipework.

Answer 2

The problem is most probably caused by the gas Governer fitted to your gas meter. It is a round aluminium thing on top of the gas inlet. These are spring loaded and the spring is jammed causing low gas pressure. You have to call your gas supplier because these have to be reset with a manometer. This is a device to set the gas presure to the required level for domestic use.

Answer 3

You did not say, but does your cooker fail only when the boiler is running, if so,  it sounds like low pressure or incorrectly sized pipes  

Answer 4

It's very unlikely to be the meter governor if the boiler is working ok, as that's likely to have a higher gas rate requirement. You didn't mention which burners were going out on the new cooker, I do some makers guarantee work, and have come across faults on new cookers which cause some burners to go out, as all modern cookers have flame failure devices & sometimes these need tightening/repositioning after installation. It does seem a coincidence that your old cooker was going out as well though!

Answer 5

contact a gas engineer never mess with gas, also who connected your new gas cooker. By law it must be an approved gas person with qualifications you should not just pop the pipe on, it should always be checked by a Corgi ? I think engineer

Answer 6

Angel5 is correct.The council engineer has a duty of care as a qualified gas fitter to ensure that the appliances and pipework is safe when he /she leaves the house.

If there is a problem with the supply,which it sounds like there is,the engineer should have either repaired it or made the installation safe by disconnecting the gas supply and capping off the pipe.

The problem could be a blockage in the pipework,undersized pipework or a fault with the pressure regulator at the meter.

Phone the council and tell them that you are not happy with the standard of service being provided and that you are going to contact CORGI.

As you are aware its not the cooker that's faulty,its the gas supply,which is the landlords responsibility.