I have McAfee on my computer?

Question

I can not get rid of a virus it is Generic PUP.x if anyone know how to help with out having to spend more money.I have ran the scan with mcafee and it still pops up.Help

Answer 1

start your computer in safe mode with networking by tapping the F8 key while it is booting up...uninstall mcaffee from the control panel..add/remove programs....download the free home version of avast from www.avast.com and run a boot time scan which is part of the set up..it will remove those nasty viruses and a few other things that mcaffee missed....it also has awesome resident protection....cheers

Answer 2

Turn off system restore and scan.

Answer 3

Here is a link from the McAfee website on how to remove the Generic PUP.x virus:

http://vil.nai.com/vil/content/v_148991....

Good luck.

Answer 4

Your only option is to install CLAMWIN.

ClamWin is a Free Antivirus for Microsoft Windows

that uses the GNU General Public License by the Free Software

Foundation and is free (as in freedom) software.

There is a portable version of ClamWin where it can be install into an USB pendrive as small as 64 MB.

First use another PC to download Clamwin portable anti-virus

and install Clamwin portable on a USB thumb drive.

http://portableapps.com/apps/utilities/c...

Update the latest anti-virus definition files.

Set the preferences to delete virus.

How to configure ClamWin

http://support.real-time.com/open-source...

When the USB pendrive is ready.

Boot up the infected PC in safe mode {press F8}.

Run the Clamwin Anti-virus that is installed on the USB drive to scan the infected PC.

Scan all hard drives for viruses.