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I'M SUPPOSE TO RECEIVE A REPLACEMENT PRINTER, ESP7 FOR A DEFECTIVE ONE I NOW HAVE. I RECEIVED A SMALL BOX WITH THE PRINTER HEAD IN IT. I DON'T NEED THIS AS I ALREADY HAVE ONE WITH THE DEFECTIVE PRINTER. IS THIS A MISTAKE? DID THEY SEND A PRINTER HEAD INSTEAD OF THE ACTUAL PRINTER? I WOULD LIKE THE TRACKING NO. OF THE PRINTER KODAK SAID THEY ARE SHIPPING. IF THE TRACKING NO. ON THE PRINTER IS :IZ5X199WO112093467 THEN THIS IS THE TRACKING NO ON THE PRINTER HEAD I'VE RECEIVED. MY QUESTION HERE IS: DO YOU HAVE A DIFFERENT TRACKING NO. OTHER THAN THE ONE I'VE STATED HERE. IF YOU DO THEN I'LL KNOW THE WHOLE PRINTER IS ON IT'S WAY.BOB
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