The manager at a particular store contacted his supervisor on two seperate ocassions prior to the subject incident because the perpetrator presented himself at the store and took merchandise. Nothing was done. On the third ocassion, the perpetrator assaulted the manager when he attempted to prevent the perpetrator from walking out of the store w/ luggage filled w/ merchandize by holding onto the luggage handle. Following this, they were involved in a physical altercation which resulted in the perpetrator being held against his will until the police arrived. He was held on the floor and his ankles were taped so that he could not hurt those around him. He was arrested. The store has suspended the manager and he will more likely will be fired. What are your thoughts? Should the manager sue? Although he knew not to stop the man, he has never signed any documents wherein he was specifically told how to handle such a situation and his customers and employees felt threatened by the perpetrator...
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