Master linebox moving???

Question

My master linebox (i think this is what it is called - plastic box located on the soffit) has come open (possibly because of the weather) and the cables that it normally houses have become loose. Now, there is no fault with the telephones - they all still work fine - but I wish to replace the soffit/fascia from wood to pvc. If I log a call with BT to have the cables placed back into the master linebox - would I:-

1) Get charged for this

2) Get charged if I asked to have the linebox/main cable fixings (sorry dont know the jargon) removed from the soffit and placed on the wall?

If either of the answers are 'Yes' I will do it myself!!! (if I knew where to get the 'hooks' for the cable!!)

Cheers

Answer 1

for residential faults you get charged £140 if it is not there fault. if you want to have it sorted phone a couple of local telecoms companys and they will charge no more than £45 cash to repair it. go with someone who is self employed as they will do it cash and mit even do it cheaper.

Answer 2

Ring your service provider and ask for a shift, if you are with BT this will cost around 70 quid. The engineer will sort everything for you and will make sure everything is safe and your line will still work.

The other way is you move the box and the overhead cable, you damage the wire or the big one is the overhead wire becomes low something snags the wire ie a truck. You are now liable for the damage and the HSE will investigate and prosecute you. Then Openreach will reinstate the wires and charge you approx 116 quid plus extra labour and wire etc, and they could charge you for trespass for damaging their wire ( this you rent,  they own it ).

So please pay the 70 quid as I see the consequences a couple of times a month and Openreach charge like an upset Rhino for damage on their network.

Answer 3

Thundercun is waaay out of order with his suggestion. For a start it is ILLEGAL to tamper with the telephone network that belongs to Openreach.

The box and cable you describe are the property of Openreach and like Leeds Lad said they will not be amused if you tamper with their network.

If you did the work yourself and the cable dropped into the road and caused an accident, will your insurance cover you ?

Doubt it.

Bite the bullet, call your service provider who will arrange for an Openreach engineer to visit and carry out the work you require safely and to legal standards.

Answer 4

you would definately be charged. sorry