Question about American Recovery Services?

Question

A friend had back surgery due to repetion on her job but didn't claim work comp, she filed the bill under her medical insurance. Now she has received a letter from American Recovery Services wanting to know if the injury was work related or due to an accident. She hasn't returned to work yet since the surgery, and is worried about losing her job. What exactly is American Recovery Services and could she have any problems since she didn't file the work comp claim and only submitted to her insurance company?

Answer 1

American Recovery Services is a contractor for her health insurer.  They are looking for ways to recover their costs by making a claim against a third party.