while booking for a journey in a sleeper class,a passenger has to pay an extra amount,if he is in a waiting list cat. on the day of the journey he is not provided a sleeper neither he is accomodated some where he can atleast sit properly,there are hundreds of cases everyday,maybe i am wrong but i feel the railways is cheating the ordinary public with lakhs of rs. everyday, also there is no provision that the passenger be refunded the extra amount he has paid, any clues pl advice.
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