Virgin media?

Question

not really a question, more a word of warning to all virgin media customers, did you know that when you call there 0845 numbers, you are actually calling india.. well i never until just know after being on hold for about 5 minutes, i got through to a indian woman who could not understand a single word i was saying, i asked where i was calling and she told me, bloody joke.... i know that you can call free if you have a virgin home phone, but i don't habe a phone line with them, no wonder my phone bills are so expensive uuurrrrggg and i have just taken out a years contract with them....

Answer 1

oh well, Ive got a Virgin Media package and am very happy.

I also managed to scam an upgrade to a better package when they lost the Sky One channel which I didnt even care about (apart from occasionally watching the Simpsons) but I phoned them up to express my 'outrage' and bang, at no extra charge I got another 15 channels on my account lol. Including Satanta which is normally 10 quid a month.

Get in .............

Answer 2

Or you can call the land line number for the company which can be found at

http://www.saynoto0870.com/search.php

or even the 0800 frephone number, each of which takes you to the same place but at different call rates

Answer 3

yep i knew that but your not actually charged at the india rate , its just where the call centre is -your charged the normal "0845" rate - alot of companys do this as its cheap labour, anonnoying yes! as they cant even understand us!

Answer 4

Yip I knew that, its so frustrating, I took out the wirless internet with a bt line, they sent me out a router and said all i do was plug it in and away I go!  Yea right I was on the phone to the for over an hour!  I was also told by the rep that his time was ri=unning out he had to go! ha, I wasnt finished!  He did call me back, but its not the point, I think virgin media and terrible ofr their customer service!

they make you wait for ages on the phone, put you through to someone who cant understand what you are saying and then charge you for it!  Its a joke.  as soon as your a day late paying the bill however, they dissconnect your services!

Answer 5

What do you expect from that idiot hippy.

Answer 6

as said many times virgine is c**p

Answer 7

thank you.  i hate speaking to people who cant understand me its bas enough speaking to an english person never mind pakistan!  i am a weegie no body understands me:(