Question:

Wind tunnel supreme sounds very loud

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we recently bought a wind tunnel supreme. it is very loud, and sounds like its going to come apart any moment.. the sound seems to be coming from the base. Is there anything we can check?I bought this vacuum only 5 months ago. Recently, whenever I am using the agitator brush roll option it makes a clacking noise as though the beater bar was hitting something. I took the bottom cover off to inspect it. Nothing was caught in any part, the belts are intact and unworn, the beater brush was in its proper position. The cover had no damaged or upraised areas, there are no cracks that could cause vibrating noises. The brush appears to turn rapidly and smoothly when turned on, just noisy and with a burning smell. Perhaps the motor is bad?

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