Replies to GroupName-owner are not reaching me?

Question

I'm having a problem with replies to [e-mail] not reaching me. They are not in Junk/Spam.

This is a serious problem as I require a response to a brief query before approving membership in my groups, and I can't approve the pending members if I'm not getting a response.

If it matters, [e-mail] messages are sent to my Dot Mac account.

Answer 1

Let me start by stating the obvious.  

If the name of your group is "Mystery_Shoppers_USA"

then you need to have the "GroupName-owner" set to Mystery_Shoppers_USA-owner@yahoogroups.c...

Secondly, to make sure you receive the messages from Mystery_Shoppers_USA-owner@yahoogroups.c... you should add that address to your address book.

Lastly, double check for typing errors.  

You can look into the "bouncing messages" area of your group to see if/when messages are not being delivered.

Hope this helps.  If you continue to have problems, you can visit the Moderators Board or send a help request to Customer Care at:

http://help.yahoo.com/l/us/yahoo/groups/...

Answer 2

you may want to test out a web based mail provider and see if the owner mail does go there. you have to determine if it's a yahoo issue or your mail provider issue, and this is a way to know if it's you or yahoo