Resetting my Blackberry Pearl?

Question

I have a Blackberry Pearl and I'm assuming it needs to be reset beacuse it deletes all of my call logs/emails/texts at LEAST 5 times a day and it is driving me absolutely crazy!!

I have everything set so it doesn't use a lot of memory, I dont have many pictures in the phone...I do have some ringtones....does that matter?

I have found that taking the battery out and letting it sit and then putting the battery back in does work to an extent, but then it starts deleting everything all over again.

If I do the handheld wipe will I be able to use my phone after I do that? Or does it disconnect the service or anything crazy like that?

Thanks for helping!

Answer 1

I've had the same problem with my Pearl.. if you text alot, make sure your settings to save you texts isn't set to "months", as this uses a lot of memory.. Yeah, ringtones do use memory storage, so that may be part of the problem... Try deleting any texts or e-mails that aren't absolutely necessary to free-up storage space. and you can also buy a Media Card.. Once I bought the media card, my "deleting problems" went away.

I'm not sure about the handheld wipe, you may want to contact your cell service before doing that..

I hope that helps you out- good luck!