Heres the problem, I'm 17 and had a part-time job for 11 months in Boots the Chemist until I was dismissed at the start of July. I was dismissed because I sold 2 cameras at the wrong price by using a code I wasn't allowed to use (I wasn't aware I was not allowed to use this code as was never properly till trained and had to pick most things up myself)
I thought these cameras were reduced and sold them for a cheaper price to 2 different customers losing the company £200. I did not do this delibrately it was a genuine mistake and Boots knew this as they checked the customers address to see if I knew them but they dismissed me on grounds of breaking their security rules and losing the company £200 which I totally understand and do not object to them dissmissing me. I was told at my dismissal that Boots would deduct all the holiday pay owed to me (which was about £200 anyway) and that I should expect to hear from retail loss prevention (RLP).
On 8th August I received a letter from these people (RLP) which basically says the following -
Your conduct has caused our client (Boots) to incur considerable costs in investigating and mitigating your wrongful actions. It has been necessary for our client to incur these costs in discharge of the duty to take all reasonable steps to prevent wrongful acts on company premises.
Further, your actions mean that you have breached the duties every employee owes to their employer, these duties include duties of good faith, loyalty and honesty. << This is making me out to be a theif, I DID NOT STEAL! and don't know how I breached these duties?!
The loss and damage suffered by our client is as follows:
1. The value of the goods or cash stolen, if not recovered or unfit for resale, or value of the service not paid for - £200
2. Staff and management time spent in investigating and dealing with your wrongful actions - £216.67
3. Administration costs resulting from your wrongful actions - £60.20
4. Apportioned security and surveillance costs resulting from your wrongful actions - £400.00
Total = £876.87
They then basically go on to say that I can pay the full amount within 21 days or I can pay in installments in which administration costs for their company will be added.
Sorry this is so long but I really need some help I don't know what to do there is no way I or my family could afford this and I think it is ridiculous they are making me pay this amount for an error I made I didn't do anything wrong intentionally My mum wants me to go to a solicitor to try and get this sorted..
Do you think I would have a good case?
Points to consider - I did not steal, only made a mistake
I am only 17
This is a ridiculous amount of money I am being asked to pay!!!!!
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