Question:

Returning faulty tent to argos, advice please?

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hi, a couple of weeks ago i bought a tent from argos. when it arrived by home delivery i put the tent up on the back garden and it seemed to be ok. but when we took it camping we noticed little pin holes in it and the door was sewn into the seem, which makes it difficult to zip it shut. i havent got the packaging and the boxes that it came in but i still have the receipt. will argos give me my money back?

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  1. Yup...should do...they are actually good like that!


  2. well is ur tent is faulty they are obliged to give u a refund. and argos are usually not tht stubborn wen it comes to refund of faulty goods. moreover u hav ur receipt. goodluck with it..

  3. they are pretty good with returns

  4. Yes legally they have to.

    You just return it under the terms of the 1971 Sale Of Goods Act as being unfit for purpose. You don't need the wrapping.

  5. Good luck, I'm a Tigercats fan myself!

  6. Shouldn't be a problem, especially as you have the receipt.

  7. I used to work for Argos, Take it back to any store, Explain whats gone on and youll get your money back, or a replacement. xx

  8. Argos is usually really good with returns. Call the number in the catalogue and they'll either send the home delivery van to come get it or tell you to take it back to the shop. From experience they are really helpful x x

  9. Yes, within 30 days. Legally, (they say in their returns statement/clauses on their website):

    * If you bring it back to us within 30 days with your proof of purchase*, we'll give you a replacement or a refund.

        

    * If you've had the product for up to 1 year, we'll repair the product or, if that's not possible, give you a replacement or, if that's not possible, a refund.

    * This does not affect your statutory rights.

    Yes, you can get a refund or replacement, depending on the number of days you've had the item.

  10. If it is under a year old and you still have receipt , yes, I think they should. In my experience Argos have always been good with returns...maybe read what it says on the reverse of the receipt or ring them in advance to double check.

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