Returning shoes from Zappos? They have holes in them? Got them in March.?

Question

So i got these ah-dorable juicy couture flats from zappos in like march, and they have been developing holes in them! I know Zappos has a great return policy but will they take them back if i got them in March and the holes are kinda my fault?(i didnt physically make the holes, they kind of developed.) School starts in a week and a day, and they are my first day of school shoes. Please help.

Answer 1

no

Answer 2

At the risk of stating the obvious, have you tried contacting Zappos to ask them if they are willing to take them back? They probably can do a better job of telling you what their policy is than strangers on the Internet.

I'm just saying...

Answer 3

yes they will explain your problem, and they will take them back same situation

Answer 4

Thanks for answering my q. I'v never bought from zappos but I would hope if you called and talked to them they would make it right. especially if they did for your mom.

Answer 5

well its not zappos fault if you got holes in the shoes.

it doesnt matter if they "developed" or whatever,

shoes get holes in them after a while and they were under your care.

so yeah.=]

Answer 6

I'm sure they would take them back... but if the real problem is the quality and you only wore them a few times maybe you should take it up with Juicy. If you wore the heck out of them then I think you should take it for a loss.