Question:

Rowing machine spare parts cs2?

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the rail is missing

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  1. CS2 ?  Do you mean Concept 2 ?  

    Go to their website.  Having the rail missing would be very odd.  Lost in shipping ?


  2. The rail?  Wow...  This isn't a machine that parts just fall off of, so I'm kind of surprised!

    Anyway, I hope you mean Concept2, because they have the best customer service of any company I have ever dealt with.  If you are in the US or Canada, here's the contact information:    

    Sales and Customer Service: toll free 800.245.5676 or direct 802.888.7971

    Fax: 802.888.4791

    Customer Service Email: rowing@concept2.com

    If you are in another country, information can be found at:  http://www.concept2.com/us/support/conta...

    Call them and explain your problem.
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