SKY BOX WON T TURN ON?

Question

Hello

I' ve just installed a sky box brought on ebay, my dad had it working for over an hour at his place.But at my place just after 5 minutes I tried changing the channel but nothing happened, the remote works so I tried turning the box off directly nothing...So I unplugged it and now the button s red and the box won t switch on at all....Any Ideas????

Thanks for your help!!!

Answer 1

Check that all the Sky and TV connections are fitted correctly.

Switch off your Sky box then pull the plug for power supply. Find the button BACKUP at the front panel of the Sky box, press it and hold it pressed. With the button BACKUP still held pressed you replace the power plug. Hold BACKUP pressed until you see all lights at the front panel of the Sky box flash. Release BACKUP and wait 10 minutes. Your screen will read Software Download. When this disappears from the TV screen wait a further 5 minutes then switch Sky box on again The Sky box is now downloading the latest software version and should operate perfectly.