SOS Password stolen!?

Question

It's actually my dad's email password got stolen. He is asking me for help:) The problem is his Yahoo ID was registered years ago and he forgot his password hint number, and the alternative email address he registered is no longer exist( the company got bankrupt). Is there anything I can do to get the emial password back?

Answer 1

Contact Yahoo! about IT.

Answer 2

You can contact Yahoo customer service and they will ask identifying information about the account, but if he cannot remember anything about his old email but the user name, he may not be able to access it anymore. It may be a lost cause, but he can always create a new account for free.

Answer 3

you can try (very hard) to contact Yahoo support about the situation, and they may be able to reset the password for you, but it is a long shot.

however, i had problem with log into yahoo email few times in the past (few years back), each time it told me my login info wasn't correct but after a day or two it was ok again.  once i logged in I immediately reset the password and of course the alternate email address as well.