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Scunci steamer. I have had your product for a few years. It has worked o.k. until now - it has

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I have had your product for a few years. It has worked o.k. until now - it has not been dropped or anything but when I turn it on it heats up and steam comes out when I press the button but the handle gets SO HOT I cannot even pick it up even with a towel around the handle. Any ideas why?

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