Question:

Sewing Machine Problem - model CG-590

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Hi. I ordered my sewing machine online, and upon arrival and testing it, it appears as if the needles are too long (though i'm sure that's not the issue) ... when the needle comes down, it gets shunted to one side, and if it's not brough up after it starts doing so, it snaps. Also, the needle doesn't pick up the bobbin thread.Is the 'timing' off?It would be greatly appreciated if someone could give me some insight into the problem.Thanks,S.P.

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