Sharp HDTV warranty procedure?

Question

Does anyone know how sharps warranty procedure goes? Do they send me a box to send my tv or does someone pick it up? I recently got a dead pixel on the tv four months after buying it, Now the stores replacement is gone until sharps one year warranty is up. So I don't know if its worth the hassle of sending it out to get fixed or just wait for a year and get it replaced by the store (bought a 2 year replacement plan that starts after sharps warranty)

And would anyone know about how long it takes to get fixed?...

Answer 1

Hmmmm! I'd start by carefully and completely reading my warranty. That will give you much more accurate info than any guesses you receive here. And if you are anywhere close to 2 yrs., and will actually be able to get a comparable replacement with a new warranty, go for it!

Answer 2

First-find your warranty-it is probably in your manual-or go on line to sharp's site.

Generally speaking, sharp's warranty, in the US, is one year for parts and ninety days for labor.

Second-I know of no TV manufacturer which covers a single dead pixel under warranty. They all exclude a small number of dead pixels from coverage.

The better manufacturers will sometrimes "bend" the rule if the dead pixels are in a particularly bad position-say all of them grouped together in the middle of the screen.

You'll have to check the exclusions in the stores wxtended warranty to see if dead pixels are covered.