Question:

Sharper image mp3wma player not longer works

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I get the menu, but when I select photos, music, etc, it gets an initializing, followed by "no files" message. If I select record, I get "disk error". I bought this unit relying on the Sharper Image brand, now I see on the package to call MerchSource for technical support. Of course, they are not available! Any ideas? Thanks

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