Shell Vacations Club :-( ?

Question

Hi everybody,

I bought shell vacations club membership on 09-03-2007. But it is complete swindle. The total price for the membership is $30239.00 and $1150.10 annual maintenance fee (they call it assessment). What I got is 7000 points/year which equal 4 weeks vacation time including everything (airfare, food, car rental…) that’s the sales told me.

I tried to book my first vacation on 09/15/2007. Their customer service told me the points can be only used for club properties, but it can be converted to purchase airfare something and the 7 points equal 1 dollar. That totally different than the sales representative told me. It’s a absolutely a trick. I pay $30239.00 plus $1015.10 every year and then I got $1000(7000points) back per year.

After figure out the whole store, I contacted shell vacation club to cancel this purchase at the same day (09/15/2007). But they don’t allow me to cancel it.

I wanna hire an attorney to fight with this company. If you have any information please share with us.

Answer 1

I see that you have already posted on shell-vacations.pissedconsumer.com/ hopefully you will get some help there.

There is another site www.complaints.com/directory/2005/septem... that may be of use to you.

Answer 2

Good luck with  your quest for fighting on this.  Doesn't sound like they are helping you much.

Maybe also asking this question in the general travel section might help?

best wishes.

Answer 3

uno