Shift+Z not working?

Question

So when I try to cap a z, nothing types out. It works with the other shift key, but that's a pain. And no, I can't get a new keyboard, I have a Laptop. An HP Pavilion+Vista laptop to be exact. This has been driving me crazy for weeks. Thanks in advance.

Answer 1

Check default colour of ur font in software u getting problem. I hope u r using all licenced software programs.

Answer 2

Need more information: Does the shift key work when pressed with other letters, or is it only the "z" key?

There may be some debris stuck underneath the key that is jamming when they are pressed together because they are in close proximity.  I would turn off the computer, hold it upside-down and try using a can of compressed air to clean out the keyboard.

Answer 3

Call HP ......I love HP I have three computers and two are HP's and one is a gateaway.  I find the tech support for HP is so GOOD!