Should I complain about an air plane service?

Question

I was on a airplane a month ago to go on vacation, and I was unsatisfied with the service.

My kid had a case of motion sickness, and there was nobody there to help.

What I was upset about was that:

1. There was no barf bag on my seat, and I had to ask for one. It was nearly too late when I did receive it.

2. There was no doctor on the plane, so they had no idea what to do...

Should I be writing a letter, or is it not the plane's responsibility to meet those needs?

The attendants were very attentive and tried to help, but just had no knowledge...

Should I ignore it or say something?

Answer 1

Say nothing.  

Answer 2

No airline carries doctors on board flights. If there is a medical emergency, they will ask if there is a doctor among the passengers and, if necessary, divert to the nearest airport. However, an emergency means "life threatening".

There really nothing that the cabin crew can do. They are trained in first aid, but they are not medical staff and can't give out medication.

An air sick bag and a little sympathy is about as much as you can reasonably expect. Motion sickness is simply one of the hazards of flying.  

Sorry!

Answer 3

The only remotely legitimate complaint would be that the seat pocket wasn't stocked with everything. I think that's waaay down on their priority list these days (partly because there isn't a whole lot of barfing done anymore.) You can write a letter about that if it will make you feel better.