My boss recommended a cake bakery she is using for a party she's holding the same day as ours. She told me how the baker has spent hours with her, going over designs and got an immediate price quote.
My experience has been completely different. I called last Friday & spoke w/the baker, asking if I needed an appointment. She said no, but that she'd be out until 1pm. I came at 1, & waited 1-1/2 hours; she never showed up. I emailed her pictures of the cake I want with details (date, flavors, serving size, etc.) She responded promptly saying she'd work up a quote on Monday. Monday came & went w/no quote. I called twice on Tuesday, no return call. The second time I was told she would return all calls on Wed. I waited until 4:30 on Wed. to call her, & was told she had left for the day. Today I emailed asking her to let me know if she can do this or not, so I can find another bakery; she hasn't responded. She is not some big time designer bakery; in fact, she's just starting off.
Tags: