Should I ring royal mail?

Question

Hi there,

I orderd an item on saturday andit was dispatched over the weekend as 1st class, its nothing heavy just as heavy as headphones, or less even. I still havnt recieved it...ive always got things the next day when orderd first class, i need it the latest friday morning ( there nokia headphone adapters) so i can listen to my music nicely on a journey. So what do you think? wait till a certain time or ring them and see if they have the item, and im not waiting 3 weeks like some people say haha

Much appreciated

Answer 1

Royal Mail has 15 working days to deliver the item and it is too soon to expect it if the item was dispatched over the weekend. If you needed it that quickly then you should have had it sent Next Day delivery. If it was sent 1st class and not first class recorded then there is no way to track it and calling them will be a waste of time. Best thing to do is call the company may be they can find out where it is.