Should we sue this compnay?

Question

My husband sent his motor to be rebuilt in another state and paid half of the amount for the service. The company called and told us it was done and we paid the other half. Both payments were made through pay pal so we thought we were good to go. Its been over a month and we have not received anything. they will not answer our phone calls and the one time we got in touch with them they said they shipped it out on the 11th of this month but we have yet to receive anything. Should we sue them or should we wait for the BBB and PayPal to do their investigations?

Answer 1

Ask for delivery confirmation number, and put in your paypal complaint now.

The BBB is useless - they aren't going to do anything for you.