Question:

Shredder won't shred any more. Shredded 5 or 6 credit cards, one at a time.  Will not shred

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Shredded 5 or 6 credit cards, one at a time.  Will not shred anything now.  Can go in reverse, but not forward.  Unplugged it and looked underneath, can't get anything to move - not sure what to do now.

Looked for Infoguard website, found this site.  Any suggestions?  Can't find instruction book, was hoping to download from Infoguard website.ID-Armor 5-sheet paper shredder- reverse runs, but "On" button for shred does not. Removed all paper, let it cool down. Any advice?

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