Since moving to My Yahoo! Beta, I can no longer view My Yahoo! homepage. Mail is fine though. ???

Question

I have cleared cache, reset Internet Options, and tried with various browsers. I have tried on 3 different systems, so this appears directly related to my MyYahoo! account. My Yahoo Mail is fine but when trying to access MyYahoo homepage --> http://cm.my.yahoo.com/ it immediately reports "We've encountered a problem...

Sorry, we're temporarily unable to access your page.

Please refresh this page to try again."

Answer 1

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Hello

If your system has optimizer softwares installed, like Norton Systemworks, IOLO System Mechanic, or other registry cleaners turn it off temporarily and restart your system.  And try these steps in this order. Fixing your system could be very simple:

___1. On Internet Explorer (IE) menu click 'Tools', click 'Internet Options', click 'General' tab, at 'Browsing history' click 'delete' temporary files, click 'OK' to exit.

___2. Increase the browser disk space allotment. On the menu again click 'Tools', click 'Internet Options', click 'General' tab, scroll to browsing history, set 'Disk space usage' at 250MB or 500MB, click 'OK' to finish.

___3. If you're using XP some systems did not ship with Java. Download and install the latest version at http://www.java.com/

___4. Many Yahoo! advertisements and the new Yahoo! Mail 'Mail Chat' are Flash Player oriented and you may need to install the newest version http://www.adobe.com/go/getflashplayer

___5. Yahoo! Mail Help can provide useful information for future reference http://help.yahoo.com/l/us/yahoo/mail/ya...

Best wishes,

pup

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