Sirius Radio won't stop calling me!!!?

Question

They keep calling me up to ask if I want to extend me service and won't stop. I've called back and asked them several times to stop calling and was even added onto their "Do Not Call List". Today I got another call while I was sleeping (I work night shift) so I called them back to ask for a supervisor - they wouldn't let me speak to one. I'm getting tired of the calls. What do I do? Do I call a lawyer?

Answer 1

On donotcall.gov there's a way to report them. That's about as much as you can really do.

Of course they will give you the normal yak of "it take 4-8 weeks to remove your name off all our calling lists." Which is somewhat true. Most likely they outsource these calls to telemarketers.

But like I said, the best and only thing to do is to report them.

Answer 2

You could. It's harassment. Try donotcall.gov

Answer 3

The government "do not call" list, does not cover this. Businesses that you already have a relationship are exempt from that list, such as your cable company, credit cards, insurance company, etc. It only prohibits calling to solicit new business. Non-profit groups and political calls are also exempt from the list.

I would however take the advice to threaten them with calling the better business bureau. Also, you may want to send them a letter, certified, and put that in writing. That would most likely reach someone in the corporate office, not someone working a telephone bank. Businesses rely alot on their reputation, and someone in management would be more sensitive to your complaints.

Answer 4

I wonder if you can log on to your acccount online and delete your phone number or put in a phony one.

Answer 5

Tell them to remove your number from their calling list.

It has worked everytime for me.

Answer 6

Unplug or switch off your phone.  If you can't do that then hassle them just as much as they hassle you.

Answer 7

lol thats why i listen to z100.

Answer 8

I don't think you need to take it that far. Just arrange a meeting with them and firmly tell them to stop.

Answer 9

When I deactivated my service, i got about 10 calls and it was driving me nuts. I talked to a supervisor and gave him a lot of c**p about them calling me... he took me off the do not call list and ever since then they haven't called me. It was funny because at the end of the conversation she asked me how the weather was.

Answer 10

Go to the website, find the investor relations dept. or the media relations dept. Those are the two areas most big unattainable companies usually have real people. Call or email them. Tell them you are a subscriber and (potential) stockholder and ask them to look into a problem you're having... without being pompous, act as if you are accustomed to being treated better than this. They'll usually help. If they have the temerity to ask why you re calling them, rather than support or subscriber services, tell them, they're the only ones who actually answer their phones -and it's those other guys causing the problem.

You might also mention (only if the call goes badly) that your next call is to your State's Attorney General's office, the FCC and FTC. Believe me, neither XM not Sirius want any problems as they try to iron out this merger.

OR, do as the other member said and unplug your phone when sleeping. Tell family and friends and keep your cell phone near your bedside for emergencies.

-a guy named duh

Answer 11

Next time they call tell them that you are keeping a record of when they call you & if they don't stop, you will report them to  the Better Business Bureau & the Attorney General of your state.( the consumer affairs office)