Sky plus recording help?

Question

Well i set to record a series link of disney channel games whilst i was on holiday and i came back to see that it had recorded the ending of the programme before, and only 2mins of the programme so i missed the jonas brothers perfoming on it. Has anyone else had a similar problem?

Answer 1

no

Answer 2

check on your planner what percentage of memory you have left, you might have run out of recording space. also go on services, option 5 sky + setup:

disk space management=auto,

add to start of recording=auto,

add to end of recording=auto

after that, unplug from mains, press and keep hold of backup button on front panel, plug the box back into the mains keeping backup pressed and wait 20-30 seconds until all led's on the front panel light up, it will show on the tv screen the message" updating system software", it will complete the process by itself and reboot with the updated software version