Skybox drx500 red power light flashing continuously?

Question

Hi

I hope someone can help. We had a power cut and after sometime the electricity came back. I noticed shortly afterwards my Skybox receiver light flashing continuously red. I have powered off disconnected all cables and nothing but the red light flashing. HELP !!!

Answer 1

Disconnect the digibox form the mains.

Make sure that the digibox is connected to the TV set by a Scart lead. Press and hold the back up button on the front panel of the digibox. Still keeping the back up button pressed, reconnect the digibox to the mains. Keep the back up button pressed for about 30 to 40 seconds, i.e. until the message (Updated system software) is displayed on the television screen. All the LED indicators should be lit up on the front of your digibox. Release the back up button. The downloaded will take approximately 10 minutes. On completion, the receiver will go into standby. Leave the digibox for further minute. Press the standby button on the front panel of the receiver, or the standby button on the Sky remote control, to bring the digibox out of standby. If that procedure did not solve your problem.

It could be possible that the power cut cause a power surge that damaged a component in your box.

Contact Sky if the box is still under warranty they will replace it..